I'm sorry, but slowly I am getting really annoyed. Ticket + Forum = no response, 4 days long.
We're going live with the production problem, yet, as a paying customer I expect that my problems and tickets are answered in time. Or at least an info about how long until one can expect the problem as solved.
I've found, that when I remove the Helvetica in the CSS style of the EDITOR BODY, it won't be used in the PDF - yet, since giving the body tag in the "Settings" area of pitchprint admin panel (own CSS) another font will not be recognized, this is just a temporary workaround for the admin. Can't be, that someone needs to edit the edtior each time prior to editing a design / layout.
So please, get rid of this "Helvectica" crap, as noone ever uses this.