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Unable to add Background tab on FO templates

Hello, 


For some reasons, i cannot add the Background Tab on designs. 


It is available when creating the design but it does never display on product page. 


Can you please check this issue ? 


Best regards, 

Sune



Perhaps you turned it off here:


Or you didn't assign any background category to it?


Hi Isaac, well, both are On: as check attached pictures. 

- all tabs are set to be displayed. 

- Background categories are assigned. 

- It still not appear. 


png
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Hi Sune, Am going to need a url to check this.


1 person likes this

Just sent you the url on support ticket :)


Somehow the setting is true to hide background panel. Have set it to false, can you check it now.


Isaac

Checked, it is working now ! 


Thanks a lot Issac :) 


Sune

Thanks a lot. 


It is working half way. :)

FO > 


- I still can't add the background tab on our other templates  :-s . 


- I am unable to add a background image on template. (on click, it says "image loading") but it does not apply on image. 

(edit: If i add a background color first, i can add a background image). 


- How can customer edit background or remove it once added ? 


Best regards, 

Sune

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