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Opencart - "Customize Now button" it's gray out, it's not clickable.

Hi, I installed PitchPrint with my current theme.

I installed this opencart version

I'm using this theme


The "Customize Now button" it's gray out, it's not clickable .

Can you please advice.

I'll be interested in getting the Premium Package if i can get it to work.

Thank you,

3 people have this problem

Hi Rafael,

Thanks. I tried a couple of hours the other night, was able to get the app loaded but there are still some errors; the theme is just getting in the way.

Will try again this evening and get back to you. I'm trying to avoid a situation where you won't be able to upgrade if there are too many modifications especially to the core files.


Hello Rafael,

I have had the same problem. Just install/upload the "PitchPrint" upload folder again and it will work! I think the problem occured by installing an old language Pack.

PitchPrint is a great Tool - If everything will work for my project I'm definitely interested in buying a pro subscribtion.



I have this problem, 

The "Customize this design button" it's not clickable.


I unistall and install plugin, but don't fixt this problem.

Please help me?

Thank you,


We have Pavillion theme sorted, and have set this topic as solved.

@Rosi, Kindly send me your URL and will check this out for you.

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