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Customize Form

I haven't been able to get the form to activate, am I missing a step? I've labeled my text fields and have the Customize Form option turned on in my design settings. So far as I know it should launch when the customize product button is clicked, but I just get the design.


2 people have this problem

Hi Stephanie,
Did you find a solution to this problem?
I think I have set up everything correctly but can't seem to get the customize form to show up!

 

After a bit of investigation I have come to the conclusion that it will only work when there is 1 page on design.

e.g - It works on a single sided business card design but won't work at all on a double sided design


Try it.

I got it to work, I'm not sure what I did, just one time it worked and now it seems to. I am using it with a double-sided business card design, so it will work. My best advice is just keep trying!

Thanks Stephanie.
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